By Estelle Jarrett
UConn Journalism
March 1, 2023
Greenwich – Scared on a Saturday night, Arlene Gardener called the Greenwich Police Station saying she was alone and could not move from her spot. She did not know how to turn the generator on, as the electricity would be out in her area for days at a time.

“They said, ‘Ma’am, we can’t help if there’s no emergency. You know, things like that make you feel inconvenient. Inconsequential,” shared Gardener.
Gardener is one of many seniors who struggled to adjust to the lack of support the pandemic lockdowns highlighted for the demographic. In a 2021 study by Boston Medical Center, data has shown that low levels of senior community participation have been linked to increased mortality and social isolation due to the pandemic. A society’s population won’t age healthily if old folks remain sedentary in their homes instead of communities considering the accommodations necessary to transport people to public spaces.
In Greenwich, the population is 62,000 with 25 percent of the town’s residents being 60 or older, according to the 2020 U.S. Census. This number is only rising as Baby Boomers enter the age bracket and municipal leaders are left to deal with conditions unfit for the elderly, which have been neglected thus far, according to Tatiana Flowers of Greenwich Time in September 2021.
Caroline Lemon, a nurse at Boston Medical Center, shed light on how the elderly are at risk of mental and physical injury if they do not receive the support they need.
“In general, the people with dementia, Alzheimer’s, or who don’t have family support will decline faster. This feeling of neglect is bad for anyone, but the elderly are also immobile,” Lemon said.
Transportation is often inaccessible or inadequate for disabled individuals, according to the National Council on Aging. Available transit becomes crucial for those who have lost their ability to drive as they age.
Gardener herself has hip and memory problems that keep her from traveling and she relies heavily on neighbors and community agencies.
“You know, they’re like family. My daughters live so far away, but my neighbor’s daughters help me so much in selfless gestures constantly,” said Gardener.
The changing family dynamic trends in the U.S. are not to be underestimated as national birth rates have plummeted. The baby boomer generation are becoming seniors and the number of adults who never married is at an all-time high, according to the most recent U.S. Census. This is important because the lack of social ties within a family unit means less intergenerational caregiving. All of this leads to a greater reliance on community help.
Another demographic that suffers from not having children to care for them in their old age are those old folks who are part of the LGBTQ+ community. According to an organization that advocates for LGBTQ+ elders called SAGE, LGBTQ+ seniors are more commonly single or estranged from their biological families, making their support system minimized.
Such community-based care exists in Connecticut. These community services include visiting nurses, homemakers, meals on wheels, and respite care. During the pandemic, organizations in town had become more connected as they needed to share names and services to get by.
Meals on Wheels, Filling in the Blanks at Norwalk, and Neighbor to Neighbor are partnered with each other to provide help where it’s needed. Neighbor to Neighbor gives fresh fruit to Meals on Wheels, and Meals on Wheels gives food to Filling in the Blanks on weekends.
At Meals on Wheels of Greenwich, Director of Operations Lynne Stewart explained that they’d had a 20 percent increase in their client base since the pandemic and explained that the operation had relied heavily on volunteers when older drivers were susceptible to the virus. Stewart described the necessity for finding more good-hearted workers as the delivery relies heavily on socialization for folks who most likely live alone, as well as a big chunk of their clients being disabled.
Also due to the pandemic, drivers don’t stop to have long chats over a cup of coffee like they used to, said Stewart. Instead, they would call up their clients on the phone to have a friendly chat. Stewart acknowledges that the majority of their client base are lonely individuals who appreciate the extra effort.
Nowadays, drivers still don’t linger with their deliveries, but if drivers have kids coming home from college or a new puppy, Stewart encourages them to bring them along for the ride.
“It’s a short interaction, yes, but that’s more reason for our workers to radiate kindness no matter what mood our clients are in that day.”
Clients with dementia, memory problems and hearing problems are difficult, according to Stewart, since there could be confusion and communication issues between the Meals on Wheels worker and the client, but they learn which client has these conditions and adjust accordingly. Stewart is in close communication with her drivers and asks them to report back to her if there seems to be any issues.
“If Mrs. Smith has bruises, they chat her up for a minute to see if it’s a 911 situation. Then I call the granddaughter who lives in Iowa to make sure she is aware that grandma has a cough or bruises. Whatever it is,” explained Stewart.
Towns like Greenwich have a high percentage of folks without family in the state since, socioeconomically, it is too expensive for many family members to live in the same places their elders have.
For sedentary elderly folks, family visits are the link to the outside world. During the pandemic, some services and programs were no longer available, leaving people like Gardener to rely on 911 and have neighbors help with food orders via a grocery list. The majority of older adults are already at increased risk of stress, anxiety, and depression, but this intense disconnect from the outside world without the means of socialization is what has grown, according to the National Institute on Aging.
“I don’t want to go to a senior retirement center in the area because I do believe I’d age faster. I like being alone, I just don’t like being lonely,” Gardener explained.
This stigma against retirement homes is a common one, especially in affluent areas like Greenwich, where folks over 65 can afford the living wages. For Gardener, it would be a bigger community, yes, but all she needed was for some of her family members to care and for her neighbors to be receptive, and she could get by.
Carol Lara, another resident in the Greenwich area, lives with her daughter, who watches attentively over her 91 year old mother. The family has set up a baby monitor in Lara’s living quarters called iBaby Monitor M7. Lara loves her alone time, so this was a way the family compromised to make sure they could keep an eye on their matriarch, who had just been in the hospital for many weeks.
“We got this advice from one of the many visiting nurses that come here to help me. They help my daughter Molly handle the responsibilities of showering me, helping me go to the bathroom, and watching my soap operas,” said Lara.
Gardener does not have the luxury of living with someone after the passing of her husband in 2019; however, she maintains the idea that she will be alright as long as someone cares.
“You have to maintain a sense of humor in everything you do. I talk to my cat, you know: ‘Do you know what happened to me today?’ and I stay sane. At the end of the day, we’re all in the same boat, and the boat is not in great shape.”